This policy sets out what Wireless Emporium collects when you visit wirelessemporium.com, why it is collected, how long we aim to keep it, and how to ask us to delete it. Where a standard privacy clause does not apply to us, it has been left out rather than used to pad the page.
What this site is
Wireless Emporium publishes written summaries of wireless audio hardware, covering true wireless earbuds, in-ear sets, over-ear wireless headphones and open-ear designs. Every write up is assembled from manufacturer specifications and Amazon listing data. We do not sell anything. No payment is taken here, no order is placed here, and nothing is shipped by us. When you decide to buy, you leave this site and the purchase happens on a retailer’s own website under that retailer’s terms and privacy policy. Our commercial relationship with Amazon is set out on the affiliate disclosure page, and the write ups themselves sit in sections such as our true wireless earbud coverage.
The site runs on standard WordPress and WooCommerce software, which ships with a cart, a checkout and an account area. Those screens exist because the platform includes them, not because anything is for sale. No card number, bank detail or billing address can reach us through them.
Information you give us on purpose
There is one way to send us information deliberately, and that is the form on the contact page. When you submit it we receive the name you type, the email address you type, the subject line, the body of your message, and the date and time it arrived. That submission is stored in the website database by the form plugin and is also forwarded to the mailbox that runs the site.
We use that information to read your message and reply to it. It is not added to a mailing list, because we do not operate one. It is not sold, rented or passed to a marketing company. If your message reports a factual error in one of our write ups, we may keep a short note of the correction itself after the message that prompted it has been deleted.
Information collected automatically
Server logs
The web server records each request in the way that almost every web server does: the IP address, the page requested, the referring page, the browser and operating system string, the response code, and a timestamp. These logs exist so that errors can be diagnosed and abuse identified. They are not used to build a profile of you and are not linked to anything you type into the contact form.
Analytics
We run our own analytics on our own infrastructure rather than handing visitor behavior to an advertising network. It records which pages are opened, which page referred the visit, the country suggested by the IP address, a rough screen size, and which outbound buttons are pressed. Two first party cookies support this: a short lived session identifier that expires after roughly thirty minutes, and a visitor identifier that can persist for up to two years so that a returning reader is not counted twice. Neither one contains your name or your email address. The cookie policy names them individually and explains how to clear them.
Security filtering
Incoming requests are screened for automated abuse such as scraping runs, credential guessing and spam submissions. That screening looks at the pattern and rate of requests, the IP address and the browser string. Its purpose is to keep the site available, not to identify readers.
What we do not collect
- Payment information of any kind. No card details, bank details or billing addresses, because no payment is taken on this site.
- Mailing list subscriptions. We do not run a newsletter and there is nothing to sign up to.
- Live chat transcripts or telephone records. There is no chat window on this site and we publish no telephone number.
- Precise location, contact lists, microphone access or camera access.
- Health information. If you choose to describe your hearing in a message to us, that is your decision, and the note further down this page explains why we cannot answer questions of that kind.
- Information knowingly collected from children under the age of thirteen.
We do not sell or rent personal information, and we do not trade it for services.
Why we are permitted to process this
- Legitimate interests: keeping the site running, keeping it secure, and understanding which pages are read so that editing effort goes where it is useful.
- Your request: when you send a message, processing what you wrote is the only way to answer it.
- Consent: where the law of your country requires consent before non essential cookies are set.
- Legal obligation: where we are required to retain or disclose something.
Who else handles this data
- Cloudflare sits in front of this website as a content delivery and security layer, so it processes each request, including the IP address it came from.
- Our hosting provider operates the server and its backups, and therefore holds the database in which contact form submissions sit.
- An email delivery service carries contact form notifications from the site to the mailbox that answers them.
- Amazon. Once you press a buy button you are on Amazon, and Amazon’s own privacy policy governs everything that happens there. We never see your name, your basket, your address or your payment details. What reaches us is aggregate commission reporting with no identity attached.
- Authorities, where disclosure is legally required or is needed to establish or defend a legal claim.
We do not share data with advertising networks, and at the time of writing the site carries no third party advertising cookies.
How long we keep it, as targets rather than promises
The periods below are targets we work to. They are not guarantees. Backups, cache layers and log rotation mean a copy can survive a little beyond its target, and a legal obligation can require us to hold something longer.
- Contact form submissions: a target of twenty four months from the last message in the exchange.
- Server logs: a target of a few weeks before they rotate out.
- Analytics event records: a target of fourteen months. Aggregate counts that identify nobody are kept for longer.
- A minimal note that a deletion request was made and acted on, kept so that the request can be evidenced later.
Your rights and how to use them
Depending on where you live, you may have the right to ask for a copy of the personal data we hold about you, to have it corrected, to have it deleted, to restrict or object to how it is processed, to receive it in a portable form, and to complain to your national data protection authority. Residents of California have the right to know what is collected and to opt out of its sale, and we can confirm that no sale takes place.
To exercise any of these, send a message through the contact form. Tell us the email address you originally used and roughly when you wrote, because that is how the record is located. We cannot identify a person from server logs alone, so a deletion request aimed at log data usually cannot be acted on in a meaningful way. There is no charge for a request and we aim to respond within thirty days. Cookies you can clear yourself at any time from your browser without asking us.
Security
The site is served over HTTPS, administrative access is restricted, and the software behind it is kept updated. Those are reasonable measures rather than a guarantee. No website can promise a system that cannot be breached, and we do not make that promise.
Children, and a note on hearing
This site is not directed at children under thirteen and we do not knowingly collect their information. If you believe a child has sent us something, use the contact form and it will be deleted. Separately, nothing published here is medical or audiological advice. Products advertised with volume limits aimed at younger listeners are dealt with in our terms and conditions, which explains why we do not describe any product as safe for a child’s hearing.
International transfers
The server, the delivery network and the email service used by this site operate from data centers in the United States and other countries, so a request from outside those countries is necessarily handled there. Transfers are covered by the terms those providers publish.
Do Not Track and Global Privacy Control
Browsers send these signals inconsistently and no single agreed standard exists for acting on them. Our analytics is first party and builds no cross site profile, so there is no advertising profile here to opt out of. We do not currently change site behavior based on those headers. Blocking or clearing the cookies named in the cookie policy is the direct route.
Changes to this policy
This policy will be updated when what the site does changes. The revised version takes effect when it is published on this page. Because we hold no mailing list, we cannot notify you of a change, so please check this page if the question matters to you.
How to reach us
The contact form is the only channel we operate. We publish no telephone number, no postal counter and no chat service.